Categories: Roses Alstroemerias Gerberas Lilies Carnations Custom Bouquet Chocolates Cakes Soft Toys Bestseller: Bouquet of 7 Long Stem Pink Roses Price: €28.00

FAQ Delivery Where can you deliver to? How much does delivery cost? Can I specify a time for delivery? What if the recipient is out at the time of delivery? Ordering Can I choose a delivery date? Can I order from overseas? Has my order gone through? How do I cancel or amend my order? I have a promotional code, how do I use it? Payment Which cards do you accept? I have a foreign card, Can I still order? Is payment secure? Message Card Can I include a message? Will my message by anonymous? How long can my message be? Contact us What is your phone number? What is your email address? Customer Services How do I make a complaint? Reward Points What are Reward Points? How do I earn Reward Points? How much are my Reward Points worth? How do I redeem my Reward Points? How can I check my Reward Points balance? Delivery Where can you deliver to? We can deliver to any address in Chisinau Moldova. We do not deliver to PO boxes. Back to top How much does delivery cost? All items include delivery in the price. Back to top Can you deliver same day? No, we are unable to deliver any items on the same day unfortunately. Back to top Can I specify a time for delivery? Yes you can specify a time for delivery form 9.00am to 9.00pm. Back to top What if the recipient is out at the time of delivery? If the recipient is not at home the gift may be left in a safe place or with a neighbour but this cannot be guaranteed. Back to top Ordering Can I choose a delivery date? Yes, you can order online for any date in advance. In the checkout you will reach a calendar of available delivery dates. Back to top Can I order from overseas? Yes, you can order online with most credit/debit cards from around the world. All payments will be in EURO and converted to your own currency at a rate set by the bank that issued your card. Back to top Has my order gone through? If you order is successful you should receive two automated emails. One from FLOWERS.MD to confirm the order details and one from MoneyBookers.com to confirm payment. Back to top How do I cancel or amend my order? Please contact us as soon as possible if you wish to cancel or amend an order. You cannot do this online unfortunately. Back to top Payment Which cards do you accept? We can accept most credit/debit cards from around the world including Visa, Mastercard, Visa Electron, Delta, American Express, Visa purchasing, Solo, Switch/Maestro and JCB. Back to top I have a foreign card, Can I still order? Yes, you can order online with most credit/debit cards from around the world. All payments will be in EURO and converted to your own currency at a rate set by the bank that issued your card. Back to top Is payment secure? Yes, we use MoneyBookers.com, which is one of the world's leading online payment service provider. All payments are encrypted to the maximum strength supported by the users browser using 128bit SSL. For more information, please visit Moneybookers.com website at www.moneybookers.com Back to top I have a promotional code, how do I use it? When you checkout, at the second step, 'Payment Information', enter the code in the 'Discount Coupon' box. Back to top Message Card Can I include a message? Yes, all orders include a personal message card. This can be entered at the begining of the checkout. Please remember to include your own name on the message as this will not be automatically included. Back to top Will my message by anonymous? The only information sent with the gift is the personal message card. We don't pass on any other details at all and don't send out an invoice or receipt, just the email confirmation. We are bound by the Data Protection Act not to reveal your personal details. Back to top How long can my message be? The message card has a limit of two hundred fifty characters. Back to top Contact us What is your phone number? You can call us on +373 281358. Back to top What is your email address? You can send an email to info(at)flowers.md Back to top Customer Services I would like to make a complaint We take great care to ensure all flowers and gifts leave us in peak condition. If you are in any way disappointed with our service please contact our customer services by telephone on +373 281358 or email us at info(at)flowers.md We aim to respond to all customer service enquiries within one working day and resolve all complaints within three working days. Back to top Reward Points What are Reward Points? Reward Points is a new reward point scheme we have launched. Every time you order from FLOWERS.MD you earn Reward Points, these can be used to get money off your next order with us. Back to top How do I earn Reward Points? You earn Reward Points on every order you place at FLOWERS.MD. You need to be a registered customer and the points are automatically credited to your account. You earn 1 Reward Point for every €0.20 spent on the website. Each point is worth €0.01 so 100 Reward Points will get you €1 off your next order. FLOWERS.MD are entitled to cancel Reward Points awarded if an order is cancelled or returned to us. Back to top How much are my Reward Points worth? You earn 1 Reward Point for every €0.20, so for example the €27 Bouquet of 7 Long Stem Red Roses will earn 135 Reward Points. Each point is worth €0.01 so 135 Reward Points will get you €1.35 off your next order, equal to 5% cashback! Back to top How do I redeem my Reward Points? If you have Reward Points in your account, you will be asked at the end of an order if you wish to use them as part or full payment on your order. If you have enough points you can send a bouquet using just Reward Points as payment! Reward Points can only be used at FLOWERS.MD for money off your next order, they cannot be used at any other website. They can not be exchanged for cash or any other item. Reward Points are not transferable. Back to top How can I check my Reward Points balance? You can check your Reward Points balance at any time by logging into your account. Back to top

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